et678 Privacy Policy
et678 treats the protection of your personal information as its highest priority. This policy clearly describes how we collect, use, and keep your information secure.
Table of Contents
et678 ("we", "our", "platform") is a trusted online gaming service operating for users in Bangladesh. This privacy policy explains what personal information we collect when you use the et678 website or services, why we collect it, and how that information is managed. By continuing to use our services after reading and understanding this policy, we consider that you have agreed to its terms.
We always use SSL encryption and modern security technology to keep your information protected. Contact us if you have any questions or concerns about et678's privacy policy.
1. Types of Collected Information
Identity Information
We collect the following personal information at the time of account registration:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number (for verification)
- Password (stored in encrypted form)
Financial Information
Information required to process deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Transaction history and amounts
- Date and time of deposits and withdrawals
- Type of payment method
We never store full payment card numbers. Financial information is always kept encrypted.
Activity Information
We collect the following activity data to improve your gaming experience:
- Names and history of games played
- Bet amounts and outcomes
- Session duration
- Login and logout times
Technical Information
Information collected automatically for site security and performance:
- IP address
- Browser type and version
- Device type (mobile/desktop)
- Operating system
- Page visit time and duration
2. Methods of Collecting Information
et678 collects user information through various methods. These methods are described in detail below:
2.1 Information Provided Directly
When you create an account on et678, fill out your profile, make a deposit or withdrawal, or contact our support team, you voluntarily provide us with information. This information is collected directly from you.
2.2 Automatic Collection
When you visit our platform, certain information is collected automatically through cookies and similar technologies. This includes your browsing behavior, click patterns, and device information.
2.3 Identity Verification
For responsible gaming and fraud prevention, we may request identity verification documents (such as a copy of your national ID card or passport) in certain situations. These documents are used only for verification purposes.
3. Purpose of Using Information
et678 uses the collected information for the following purposes:
3.1 Account Management
Your information is used to create and manage your account, ensure secure login, and resolve any account-related issues.
3.2 Processing Financial Transactions
Your financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, to maintain transaction history, and to resolve financial disputes.
3.3 Providing Customer Support
Our 24/7 live chat support team may view your account and transaction information to assist you. This ensures issues are resolved quickly.
3.4 Security and Fraud Prevention
Technical information is used to detect suspicious activity, prevent account hacking, and maintain the overall security of the platform.
3.5 Service Improvement
By analyzing your gaming preferences and behavior, we improve et678's services, new features, and the overall user experience.
3.6 Legal Obligations
Information may be stored and used to comply with applicable laws and regulations, to respond to legitimate requests from government authorities, and to cooperate with legal proceedings.
4. Information Storage and Security
4.1 Security Measures
et678 has adopted industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps the connection between your browser and our servers fully secure. All sensitive information is stored in encrypted form.
4.2 Access Control
Only authorized personnel who need access to information as part of their work can access your personal data. All staff sign strict confidentiality agreements and receive regular security training.
4.3 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, financial transaction records and identity information may be retained for a set period in accordance with legal obligations.
Important: No internet-based transmission or electronic storage method is 100% secure. Even with our best efforts, complete security cannot be guaranteed. Please keep your account password confidential and do not share it with anyone.
5. Sharing Information with Third Parties
et678 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Service Providers
The minimum necessary information is shared with payment service providers to complete transactions via bKash, Nagad, Rocket, and Upay. These providers follow their own privacy policies.
5.2 Game Software Providers
Game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft may have limited access to your gameplay data. This is solely to ensure game functionality and fair play.
5.3 Technology Service Providers
The minimum necessary information may be shared with trusted technology partners for hosting, data analytics, customer service software, and similar operations. These partners operate under strict confidentiality agreements.
5.4 Legal Obligations
Information may be provided to relevant authorities in the case of a court order, government investigation, or legal requirement. In such cases, we provide only the information required by law.
et678 never sells, rents, or provides your information to third parties for unauthorized purposes.
6. Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit et678. They help us remember your preferences, maintain login sessions, and improve site functionality.
6.2 Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of the site — login sessions, security verification, and so on.
- Functional Cookies: Remember your preferences (such as language selection) and provide a personalized experience.
- Analytical Cookies: Used to understand site traffic and user behavior — this information helps improve our services.
6.3 Managing Cookies
You can disable cookies from your browser settings. Please note, however, that disabling certain cookies may cause some features of et678 to not work properly.
7. Your Rights
Right to Access Information
You have the right to know what information et678 holds about you. Upon request, we will provide you with a copy of your personal information.
Right to Correct Information
If any of your personal information is inaccurate, you may request that it be corrected. We will make the correction as quickly as possible.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted; however, some information may need to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object to your information being processed for marketing or profiling purposes. Upon receiving such an objection, we will immediately stop that use.
To exercise any of the rights listed above, contact us at [email protected]. We will respond to your request within 30 days.
8. Protection of Minors
et678's services are only for users aged 21 and above. We do not intentionally collect any personal information from minors.
Each user's age is verified at the time of registration. If we learn that a minor has registered on our platform, that account will be closed immediately and all related information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected]. We will treat the matter with the utmost seriousness.
To learn more about responsible gaming, please read our Responsible Gaming page.
9. Changes to This Policy
et678 reserves the right to amend or update this privacy policy at any time. Changes may be made due to service improvements, legal changes, or business requirements.
9.1 Notification of Changes
For significant changes, we will notify you by email or through a prominent notice on the website. Continued use of the service after any changes will be considered acceptance of the updated policy.
9.2 History of Amendments
The most recent version of the privacy policy will always be published on this page. You can check the "Last Updated" date at the top of the page to see when it was last changed.
10. Contact Us
If you have any questions, comments, or requests about this privacy policy, we are always ready to help. Contact us in the following ways:
- Live Chat: 24/7 support in Bengali — chat directly from any page on the site.
- Email: [email protected]
We will take your privacy-related requests or complaints seriously and respond as quickly as possible.
Need more help?
Our 24/7 Bengali support team is always ready to answer any of your questions.
[email protected]